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Privacy Policy

Diamond Dream 

ABN: 54645681821  

Our Commitment to Privacy  

Diamond Dream Pty Ltd (Diamond Dream) recognises that it is important for you to know  how Diamond Dream deals with your personal information and for that reason this  statement outlines our current Privacy Policy.  


Collection of Information  

Diamond Dream is required under various legislation and codes of practice to collect certain  information about you in order to provide our range of services. These include, but are not  limited to, the Corporations Act, Income Tax Assessment Act as well as certain regulations  issued by the Australian Securities and Investments Commission (ASIC). In addition, our  ability to provide you with comprehensive and quality services is reliant on us obtaining  certain personal information about you. The staff and representatives of Diamond Dream  may request some of your personal and sensitive information, which will generally comprise,  but not be limited to, the following types of information:  

1. Personal details e.g. name, address, contact details (phone, email and Skype etc),  date of birth, marital status, dependants, employment details.  

2. Business details including ABNs.  

3. Personal goals and objectives.  

4. Taxation information including your tax file number.  

Diamond Dream may collect your personal information in the following ways:  

• When you register for or update an existing profile on our web sites or Apps; 

 • When you use certain interactive tools and services;  

• When you sign-up for newsletters or other communications from Diamond Dream; 

 • When you participate in an online survey; or  

• When you provide personal information in a community area or other public forum.  

If you do not provide us with the information required, Diamond Dream may not be able to  provide the services or products that are required for our dealings with you and The Diamond  Set may therefore have to elect to terminate our relationship with you, if Diamond Dream  believe it will jeopardise our ability to provide you with a complete, accurate and  comprehensive service. Diamond Dream will not collect any personal information about you  except when you have knowingly provided that information to us or authorised a third party  to provide that information to us. Information will be collected from a variety of sources  including directly from you, external organisations and associated companies of The Diamond  Set. Diamond Dream only collect, maintain and use personal and sensitive information about  you if it is necessary for us to adequately provide the services requested.  


Where possible Diamond Dream collect Your personal information directly from you. The  Diamond Set also use Cookies to collect personal information. A 'cookie' is a small amount of  data, which often includes an anonymous unique identifier that is sent to Your browser from  a web server and stored on Your computer’s hard drive. Cookies do not damage Your  computer. Each web site can send its own cookie to Your browser if Your browser’s  preferences allow it, but (to protect Your privacy) Your browser only permits a web site to  access the cookies it has already sent to you, not the cookies sent to You by other sites. You 


can decide if You want to accept cookies by changing the settings on Your browser to accept  all cookies, reject all cookies, or notify You when a cookie is set. Diamond Dream website  uses cookies to assign identification to Your individual browser. This identifies Your browser –  but not You – to our servers every time You visit our network. Cookies by themselves cannot  be used to find out the identity of any user. Unless You voluntarily advise us, The Diamond  Set website will never know who You are, even though Diamond Dream assign Your browser  a cookie. The information gathered through the use of cookies, allows Diamond Dream to  offer a quality Internet service and easily accessible online content to our users, and  catalogue traffic patterns throughout the network in a manner that provides personal privacy  protection. Diamond Dream also keep track of Your IP address to help diagnose problems  with our server and to administer our web site. Your IP address is also used to gather broad  demographic information about you, such as Your location and Your Internet Service Provider.  Diamond Dream Web Site may also collect and aggregate information on how our users are  utilising the site. This might include information regarding traffic patterns through the sites.  Other organisations that place advertising on our network also have the ability to assign a  different cookie to Your browser in a process that Diamond Dream does not control. Again,  unless You voluntarily advise them, these advertisers will also never know who You are.  

Web Beacons  

“Web Beacons” are graphic image files imbedded in a web page typically used to monitor  activity on a web page and send back to its home server (which can belong to the host site, a  network advertiser or some other third party) information from your browser, such as the IP  address, the URL of the page on which the beacon is located, the type browser that is  accessing the site and the ID number of any Cookies on your computer previously placed by  that server.  

Third parties under contract with Diamond Dream may use Web Beacons to collect Non Personal Information about your usage of Diamond Dream site. These third party advertising  service providers may use this information, on our behalf, to help Diamond Dream deliver  advertising on Diamond Dream website. as well as on other sites on the Internet based on  your browsing activity on our sites.  

Mobile Device Applications (“Apps”) and Mobile Optimized Sites  When you download and install one of our Diamond Dream Apps onto your mobile device  we assign a random number to your App installation. This number cannot be used to identify  you personally, and we cannot identify you personally unless you choose to become a  registered user of the App. We use this random number in a manner similar to our use of  Cookies as described in this Privacy Policy. Unlike Cookies, the random number is assigned to  your installation of the App itself and not a browser, because the App does not work through  your browser. Therefore the random number cannot be removed through settings. If you do  not want us to use the random number for the purposes for which we use Cookies, please do  not use the Mobile Device Apps. Because some of the content on our Mobile Device Apps  direct your mobile device to our website you will be exposed to the cookies that we use and  to third party cookies that may be contained in advertisements that we do not control and  will be unable to delete any of these cookies with your mobile device. Therefore, if you do  not want to use these cookies when you use your mobile device you should not use our  Mobile Device Apps and you should set your mobile device to reject cookies when you use  our mobile optimized sites.  


We are committed to protecting the privacy of children. Diamond Dream website is not  designed or intended to attract children under the age of 18. Diamond Dream website do  not collect Personal Information from any person we actually know is under the age of 18.  The parent or guardian is solely responsible for providing supervision of the minor's use of  this information. The parent or guardian assumes full responsibility for ensuring that the  registration information is kept secure and that the information submitted is accurate. The  parent or guardian also assumes full responsibility for the interpretation and use of any  information or suggestions for the minor.  

Use of Information  

Any personal information about you collected by Diamond Dream will be used for the  following purposes:  

• Administer your account  

• Selling jewellery products.  

• Respond to your inquiries and send you administrative communications.  

• provide you with access to certain parts of the Website  

• To market services which may be supplied by Diamond Dream or by other suppliers  that may be of interest to you, unless you inform us not to do so.  

• Diamond Dream send email and SMS appointment reminders unless specifically  requested do not do so. Diamond Dream send email invoices and receipts unless  specifically requested not to do so.  

• Diamond Dream may from time to time send you email related to the services The  Diamond Set provide, changes in this privacy policy, and other relevant matters.  

• Diamond Dream may use your email address and/or telephone number(s) to contact  you when you submit a suggestion, question, or inquiry or participant in a survey.  

Disclosure of Information  

Diamond Dream do not disclose information about appointment bookings to anyone except  the relevant a relevant specialist, GP, and Patient. Diamond Dream send personally  identifiable information and encoded transaction identifiers to our payment services provider  to facilitate payments for transactions.  

Diamond Dream may also disclose information about someone whose activities could cause  harm to others (ie a physical threat to you or others or fraud).  

The organisations Diamond Dream may be required to disclose information include, but are  not limited to:  

• Its parent Diamond Dream and other companies within the group. 

 • Government departments e.g. Australian Taxation Office (ATO) and ASIC as required  by law.  

• External service providers and other compliance inspectors for audit purposes. 

 • External parties for business acquisitions or in the event of the sale of the business.  

• Any other external party as authorise by you from time to time.  

Furthermore, Diamond Dream will not use or disclose information collected about you other  than for a purpose made known to you unless the disclosure is:  

• Required by law (e.g. ATO and ASIC have the power to order us to disclose  information about your situation).  

• Is authorised by law (e.g. to protect our interests or where Diamond Dream have a  duty to the public to disclose, search warrant, subpoena, or court order); or  • You have consented to our disclosing the information to you. 

Diamond Dream undertakes not to sell, rent or trade your personal information. The  Diamond Set may use the personal information collected from you for the purpose of  providing you with direct marketing material such as articles that my be of interest to you,  however you may request not to receive such information by contacting the Managing  Director as set out below.  

Storage and Security  

Diamond Dream recognises how important the privacy of your personal information is to  you. Diamond Dream will therefore, at all times, seek to ensure that the personal  information collected and held by us is protected from misuse, loss, unauthorised access,  modification or disclosure. Your personal information is generally held in your personal file.  Information may also be held in a computer database. All paper files are stored in secure  areas. Computer-based information is protected through the use of access passwords. In the  event you cease to be a client of this organisation, any personal information which The  Diamond Set hold about you will be maintained in a secure on/ off-site storage facility for a  period of at least 7 years in order to comply with legislative and professional requirements,  following which time the information will be destroyed.  


Diamond Dream will not adopt as our own, any identifiers that you may provide to us such  as Tax File Numbers, Centrelink reference numbers, Medicare numbers etc.  

Links to other sites  

This statement discloses the privacy policy for Diamond Dream website at http:// This statement does not extend to sites that are  linked to or which are not part of Diamond Dream Web Site. These sites have their own  policies and practices with respect to online privacy and Diamond Dream cannot be  responsible for the privacy practices or the Content of these unaffiliated websites.  

Your Access to Information  

You may at any time, request access to your personal information, which Diamond Dream  will provide either by forwarding you copies of the information requested, allowing you to  inspect the information requested or providing you with an accurate summary of the  information held. Diamond Dream may, prior to providing access in accordance with this  policy, require you to prove your identity. In the event Diamond Dream refuse you access to  your personal information, Diamond Dream will provide you with an explanation for that  refusal. Diamond Dream will endeavour to respond to any request for access within 7 days  depending on the complexity of the information and/ or the request and may charge fees for  the request of a significant amount of information to be copied or accessed.  

Password and log-in security  

On occasion there may be services that you nominate to use that require you to nominate a  user name and password. You are responsible for the security of your password and log-in  information. You can play an important role in keeping your personal information secure by  maintaining the confidentiality of any passwords used on Diamond Dream website. Please  notify us immediately if there is any unauthorised use of your account by any other Internet  user or any other breach of security.  

Quality of the Personal Information  

Diamond Dream is committed to ensuring that your personal information that The Diamond  Set hold is accurate, complete and up to date. To assist us with this, please contact us if any  of the details you have provided change. Furthermore, if you believe that the information The 

Diamond Set have about you is not accurate, complete or up to date, please contact us and  Diamond Dream will take all reasonable steps to correct the information.  

Changes To Privacy Policy  

Diamond Dream constantly reviews all its policies and procedures to keep up to date with  changes in the law, technology and market practice. As a result Diamond Dream may  change this privacy policy from time to time.  

Privacy Complaints  

If you wish to complain about any breach or potential breach of this privacy policy or the  NPPs or the Guidelines on Privacy in the Private Health Sector, you should contact us, and  request that your complaint be direct to the Managing Director as follows:  

The Managing Director  

Diamond Dream Pty Ltd  

 PO Box 6715. GOLD COAST Mc QLD 9726  


Ph +61 043 653 778